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TGC MEDICAL AND DENTAL BILLING FAQ:

Welcome to our Frequently Asked Questions (FAQ) section, where we provide answers to some of the common queries that practitioners like you may have. If you still cannot find what you are seeking, feel free to contact us. We will be more than happy to assist you further.

  • Why should I outsource my billing to your company?

    We differentiate ourselves through our expertise, personalized approach, and commitment to client satisfaction. Our team of specialists is dedicated to delivering exceptional service and maximizing your revenue. We leverage advanced technology solutions, offer transparent reporting, and provide proactive support to help you achieve your financial goals.

  • Which billing specialties do you possess expertise in?

    Thanks to the competence of our dedicated billing specialists, our solutions cover more than 40 billing specialties.

  • Will I need to replace any existing systems or software to avail TGC Billing Services?

    No changes are needed for your clinic's administrative software. We work with all top tier medical billing software (including AdvancedMD, Kareo, eClinicalWorks, NextGen Healthcare, CureMD, etc) and dental billing software (including Dentrix, Open Dental, Eaglesoft, etc).
    If required, our billing experts can also swiftly adapt to your practice management software, given a brief demo, enabling a smooth transition and streamlined operations.

  • How do you handle patient billing?

    We do this by generating invoices for the medical services provided by your practice. We manage patient statements, process payments, and address any billing inquiries or concerns. Our goal is to provide a seamless and transparent patient billing experience while maximizing collections for your practice.

  • Is my data secure?

    We are a HIPAA compliant concern and data security is our top priority. Our commitment to confidentiality and adherence to privacy regulations ensure the security of your sensitive data.

  • Will my practice retain control over billing and financial information?

    Absolutely. Our specialists complement your team and take the burden of back-office operations off their shoulders so that they may focus on patients and core business. We provide detailed reports, financial analytics, and real-time updates on the billing process.

  • How much do your billing services cost?

    This may vary based on factors such as the size of your practice, the volume of claims, and the specific services you require. We offer competitive pricing models tailored to meet your practice's needs. Please contact us for a customized cost estimate, based on your unique requirements.

  • How do you handle compliance with healthcare regulations?

    Compliance is a top priority for us. We stay updated on HIPAA regulations, medical/dental coding guidelines (such as ICD-10, CPT and CDT), and other relevant industry standards. Our team follows strict privacy and security protocols to ensure the protection of patient data and maintain compliance with all relevant healthcare regulations.

  • Can you assist with credentialing and provider enrollment?

    Yes. Our team can guide you through the process, helping you complete and submit the necessary paperwork for insurance networks and government programs. Our aim is to ensure smooth and efficient enrollment, allowing you to expand your network and maximize reimbursement opportunities.

  • How easy is it to start off?

    Very simple. Contact us via email, telephone or our social media handles, and our team will schedule a consultation to discuss your requirements and goals. We will provide an overview of our services, answer queries that you may have, and offer a customized solution tailored to your requirements. We can start off without delays.

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